How FSX Prioritizes Protection at Every Level
By Brock Rogers, Vice President of Information Technology
Digital transformation in the legal world is moving fast, and with it comes increased responsibility to protect sensitive data. Courts, agencies, and law firms are looking for reliable, secure, and accurate solutions. But not every tech vendor is created equally. When evaluating potential partners— whether you’re selecting a legal document filing system, a court case management software provider, or an electronic filing system— it’s important to ask the right questions up front.
What to Look for in a Gov Tech Vendor
When evaluating technology partners, these are the security questions you should consider asking:
- Are they SOC 2 compliant?
- Do they train staff on cybersecurity regularly?
- How do they defend against automated threats like bots?
- What identity and access controls are in place?
- Is their system monitored 24/7?
Why These Questions Matter
These questions aren’t just a checklist. They help you understand whether a vendor treats security as a core responsibility or an afterthought.
At FSX, we focus on practical steps that make a difference:
- Ongoing training keeps our team alert to new threats.
- A third-party auditor reviews our SOC 2 compliance each year.
- Security is built into our tools and support from day one.
When vendors are open about their security practices, it shows they’re thinking long term. It’s not just about meeting today’s needs. It’s about building systems that hold up over time.
How FSX Applies Security Tools and Strategies
We use proven strategies and tools to deliver secure, reliable, and accurate service to our clients. But more importantly, these tools are part of a broader culture of protection.
Bot Protection
Automated attacks are a growing risk. We use safeguards and behavioral detection to block bots while maintaining a smooth user experience— essential when you’re filing documents with the court or managing case filings.
Secure Identity Management
We help courts and law firms stay secure with scalable identity tools that simplify access using multi-factor authentication and conditional access policies. These measures are crucial for any legal document automation management software system handling sensitive data.
24/7 Monitoring and Response
Security doesn’t stop at the end of the workday. Our systems—including those that support eServe and court electronic filing— are monitored around the clock to detect threats early and minimize downtime.
Real-Time Threat Monitoring
From anomaly detection to incident response, our team is equipped to act quickly. We use real-time monitoring, pro-active cyber threat monitoring, and automated alerts to detect unusual activity.
SOC 2 Compliance: More Than a Badge
SOC 2 compliance is an essential benchmark in the industry, and for us, it’s a framework that guides our everyday practices. It’s more than a certification; it reflects how we build, support, and secure our solutions. Learn more about how we put it into practice.
Security Is a Culture, Not a Checkbox
In my view, the future of security in gov tech won’t be defined by one tool or platform. It will be shaped by how deeply security is integrated into the culture of the company. A great software solution is important, but without a team that’s consistently focused on security, it’s not enough.
Your Trusted Partner in Security
As you evaluate potential gov tech partners, remember: security should be at the heart of everything they do. It shouldn’t be buried in the fine print. — Brock Rogers, Vice President of Information Technology
At FSX, we safeguard your data and support your operations. Whether you’re filing a court motion, managing new case filings, or exploring a document management system for legal firms, our approach helps protect your information and keep your operations running smoothly. Learn more about our approach.